If you haven't found an answer to your question below, please reach out to us.
How can I pay for the billing plan?
The primary payment method is Visa/MasterCard credit or debit card. If you are interested in alternative payment methods, please contact customer support to inquire about available payment options in your region.
What is the freemium plan?
After registration, you'll gain access to our Trial billing plan, offering you a complimentary month to experience Ellis. Following this period, you can opt for our freemium Startup plan if your order volume remains within plan limits.
What do the terms Dataset and Action signify?
The concept of Dataset refers to a set of data regarding an order or a filled-out form. Each order or form corresponds to one Dataset. The concept of Action involves sending data in a chosen direction (to CRM, via email, to a messenger, etc.). Each transmission corresponds to one Action.
What do the terms Website and Form signify?
The concept of Website refers to the number of websites that can be added to a single account within one billing plan. The concept of Form refers to the quantity of datasets (orders, forms, feedback, etc.) available for configuration across all websites within one account.
What does the term Route signify?
A Route refers to the destination along which data will be sent. For instance, it could involve creating a lead in a CRM or sending data to a messenger. The available routes are determined by the billing plan.
Why do the Startup and Company plans have the same price?
The Startup is a conditionally free plan with a one-time activation fee. If the number of datasetss does not exceed the limits, you pay nothing. The Company plan is paid on a monthly basis.
How does the Sales Growth feature work?
The Sales Growth feature provides control over abandoned carts and forms. If a buyer does not complete the checkout process within a specified time frame but provides their information, Ellis will create a dataset labeled Recovered, allowing you to contact the buyer and confirm the order. This feature is activated in addition to the selected tariff.
How does the billing plan extension work?
The billing plan extension allows you to increase the limit of datasets and actions set for your tariff plan. If the number of site datasets slightly exceeds the limits, it is more advantageous to extend the limit without changing the tariff plan. This feature is activated in addition to the selected tariff. Multiple activations allowed.
Ready to try?
We'll be happy to assist with the settings, help you choose the best billing plan, and provide more details about all the features.
Everything is set up for operation. Please fill out the fields of the feedback form, press the Send button, and observe how Ellis delivers the collected data to the chosen destination.
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During the demonstration, I will show you how to gather data from a feedback form and send it to CRM, via email, messenger, or as POST JSON.
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We will respond as soon as we receive your request by email. In case of delay in response, please write to our sales department sales@ellis.expert